Privacy Policy

PureHome365 ("PureHome365," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through purehome365.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information we collect

When you use the Site, we may collect:

• Information you provide directly — your name, email address, phone number, home address or ZIP code, and any details you share through our contact form, water consultation request, or Water IQ quiz.
• Usage information — pages visited, how you arrived at the Site, and general device/browser information, collected automatically through analytics and advertising tools.

How we use your information

We use the information we collect to:

• Schedule and follow up on free water consultations and service requests;
• Respond to questions sent through our contact form;
• Send you information about our products and promotions, where you've agreed to receive it;
• Improve the Site and understand how visitors use it; and
• Meet legal and safety obligations.

Who we share it with

We do not sell your personal information. We share information only with service providers who help us run the Site and our business, including:

• Our CRM/scheduling platform (HighLevel), used to manage consultation requests and follow-up communication;
• Mailgun, our email delivery provider, used to send contact-form notifications and confirmations;
• Google Analytics, Google Ads, and Meta (Facebook/Instagram) Pixel, used to measure Site performance and advertising results; and
• Any installer or partner directly involved in fulfilling a service you requested.

These providers may only use your information to perform services on our behalf, and are not permitted to use it for their own independent purposes.

Cookies and tracking

The Site uses cookies and similar technologies (including Google Tag Manager, Google Analytics, and the Meta Pixel) to understand Site traffic and measure the performance of our advertising. You can control cookies through your browser settings; disabling them may limit some features of the Site.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or opt out of marketing emails at any time, by contacting us using the details below. We will respond within a reasonable time.

Children's privacy

The Site is intended for adults seeking home water-treatment services. We do not knowingly collect personal information from children under 13.

Data security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

Contact us

Questions about this Privacy Policy or your information? Contact us at support@purehome365.com, or reach our local offices:

• Sarasota / Lakewood Ranch, FL — 6993 Professional Pkwy E, Lakewood Ranch, FL 34240 — (941) 282-9599
• Asheville, NC — 135 Sweeten Creek Road, Asheville, NC 28803 — (828) 532-2015